Privacy Policy

Overview

This policy explains how Biruk Anagaw, an independent licensed insurance agent, collects, uses, and protects information you provide through this website, by phone, or by email.

Information we collect

Depending on how you contact us, we may collect your name, email address, mobile number, mailing address, state, insurance interests, and the content of your message. If you choose to discuss or apply for coverage, additional information may be requested directly and handled according to applicable insurance and privacy requirements.

How information is used

Information is used to respond to your request, provide insurance information, schedule or confirm consultations, follow up about products or services you asked about, maintain records, prevent fraud, and meet legal or regulatory obligations. We do not sell your personal information.

SMS and mobile information

If you opt in to text messages, your mobile number and consent records are used to send the messages described at the point of collection, such as insurance information, consultation follow-ups, reminders, or promotional messages. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Service providers and legal disclosures

Limited information may be provided to vendors that support website hosting, communications, scheduling, customer service, data storage, or similar business operations. Information may also be disclosed when required by law, to protect rights or safety, or in connection with a business transfer. Service providers are expected to use information only for the services they perform.

Data retention and security

Information is kept only as long as reasonably needed for the purposes described here, including legal, insurance, and recordkeeping requirements. Reasonable administrative and technical safeguards are used, but no internet transmission or storage method can be guaranteed completely secure.

Your choices

You may ask to review, correct, or delete personal information, subject to legal and recordkeeping exceptions. You can unsubscribe from email using the link in a message and from SMS by replying STOP. Withdrawing SMS consent does not affect other communications you separately request.

Contact

Questions or privacy requests may be sent to Biruk Anagaw at Birukanagaw@gmail.com, or 612-707-6607.